Service
Assured
We make it our mission to
understand what you need.
A service wrap providing 24/7/365 support for your network services enabling you to contact us around the clock.
Protective service to defend customer’s telephone systems and telephony network from call fraud, which is a large issue across SME’s in the UK.
An enhanced service that allows guaranteed SLA’s on change requests, improved SLA’s on faults and array of additional benefits to the customers hosted service.
An enhanced service that allows guaranteed SLA’s on change requests, improved SLA’s on faults and array of additional benefits to the customers PBX maintenance.
A service wrap for all products (multi-vendor environments) which includes internal infrastructure diagnostics, health checks, dedicated engineering resource and guaranteed SLA’s whether the customers service is provided by us or not.
In the event of a Broadband fault that cannot be resolved through normal routes of router replacement, line checks etc, BT OR will only visit site once the customer agrees to pay a site fee.
A service that provides disaster recovery functionality to handle multiple inbound calls in the event of a disaster.
